Shipping and Delivery Policy
1. Order Processing Timeframes
* "Available Now" / Ready-to-Wear Stock: Items marked as ready-to-wear are processed, packaged, and prepared for dispatch within 1 business day.
* Pre-Order Units: Custom drops, specialized builds, or back-ordered luxury units require meticulous assembly and styling. These items carry a standard production window of 4 to 7 business days before hitting our shipping pipelines.
2. Domestic Shipping & Delivery (Within Nigeria)
We partner with reliable courier networks to ensure your luxury hair arrives safely and swiftly.
* Lagos Delivery: Packages are delivered within 2 to 3 working days following verified order dispatch.
* Express Outside Lagos (Major Cities): Transit times take 2 to 4 working days post-dispatch.
* Standard Regional Shipping: Deliveries to remote or secondary regional zones across Nigeria take 4 to 7 working days.
3. Global Express Shipping (Lagos to the Diaspora)
We serve our valued international clientele via priority DHL Express Shipping to guarantee rapid, trackable global transit.
* International Destinations (Canada, USA, UK, Europe): Parcels arrive within 5 to 7 business days after clearing our Lagos fulfillment pipeline. Fully trackable waybill codes will be generated and emailed directly to you the moment your package is received by DHL.
4. Custom Duties and Import Taxes
For international shipments departing Nigeria, please note that all import duties, local taxes, and customs clearing fees levied by the destination country are the sole responsibility of the recipient. Natural Wigs By Bella does not calculate or collect these cross-border terminal fees at checkout.
.